Privacy Policy
Your privacy is important to us.
This Privacy Policy explains how HKH LLC collects, uses, and protects your personal information when you interact with our website or purchase our digital products.
1. Information We Collect
When you make a purchase or contact us, we may collect basic information such as your name, email address, and billing details.
We do not store full credit card numbers. All payments are securely processed by Stripe.
2. How We Use Your Information
We use your information to:
Deliver your purchased digital products or access links.
Send order confirmations and important product updates.
Respond to customer support inquiries.
Improve our website and services.
We do not sell, rent, or share your personal data with third parties, except as required to process your order or comply with the law.
3. Data Security
We use secure systems and encrypted payment gateways (Stripe) to protect your data.
While we do our best to keep your information safe, no online system is 100% secure.
4. Cookies and Analytics
Our website may use cookies or analytics tools to understand visitor behavior and improve user experience.
You can disable cookies in your browser settings if you prefer.
5. Email Communication
When you purchase a product, you may receive transactional emails (e.g., order confirmations, delivery links).
You may also choose to join our mailing list for updates — you can unsubscribe at any time.
6. Your Rights
You may request to access, correct, or delete your personal data by contacting us at
[email protected].
We will respond within a reasonable time frame.
7. Data Retention
We retain order and customer data for record-keeping, accounting, and tax purposes as required by law.
8. Updates to This Policy
We may update this Privacy Policy periodically.
Any changes will be reflected on this page with an updated “Last Updated” date.
Your continued use of our website or products means you accept the updated policy.
Get In Touch
Billing Questions:
When you email us, please include the email you used at checkout and your receipt ID so we can help you faster.
FAQS
How do I receive my product after I pay?
After checkout, you get instant access to your digital files (PDFs, templates, or packs). We also email you a copy. Nothing physical is shipped.
Do you offer refunds?
Because our products are digital and delivered instantly, all sales are generally final once access has been sent.
If you paid but did not receive access, email us within 7 days at [email protected] with your order email and receipt. We’ll restore access or offer a resolution.
Is this financial, legal, or investment advice?
No. Our products are for education and planning purposes only. We are not accountants, lawyers, investment advisors, or tax professionals. Results vary and depend on your own actions.
Who is the legal seller / merchant of record?
HKH LLC is the legal entity. All payments are securely processed by Stripe on behalf of HKH LLC and deposited to our U.S. business bank account at Mercury.
